Terms & Conditions

This is an English translation provided for convenience. The French version of these terms is the legally binding text and prevails in the event of any discrepancy.

1. Purpose

These terms define the rights and obligations of AchMedia (hereinafter “the Agency”) and its clients in the context of the provision of video production, content strategy and social media communication services.

2. Services

The Agency offers, in particular, monthly video production plans, filming and editing services, and strategic support. The details of the services, deliverables and timelines are set out in the quote provided to the client before any work begins.

3. Quotes and orders

Each service is the subject of a customised quote. An order becomes firm once the client accepts the quote in writing (signature or agreement by email) and, where applicable, pays the agreed deposit. The accepted quote prevails over any other document.

4. Pricing and taxes

Prices are stated in euros. For reference, plans are offered at €850/month (Pro plan) and €1,400/month (Elite plan), with specific services quoted on request. Under the French VAT exemption scheme (franchise en base), the Agency applies the statement “VAT not applicable, Article 293 B of the French General Tax Code” : prices are net of VAT.

5. Payment terms

Unless otherwise specified in the quote, invoices are payable on receipt. Monthly plans are billed monthly. Any late payment may incur late-payment penalties at the applicable statutory rate, as well as the fixed recovery-cost indemnity provided for by French law for business clients.

6. Obligations of the parties

The Agency undertakes to :

• deploy the means necessary for the proper delivery of the services ;
• respect the timelines and deliverables agreed in the quote ;
• advise the client in a fair and transparent manner.

The client undertakes to :

• provide the necessary information and access (locations, products, approvals) in good time ;
• hold the rights to the materials it provides ;
• pay the amounts due in accordance with the agreed terms.

7. Intellectual property of deliverables

Unless otherwise stated in the quote, the videos and content delivered and paid for in full may be freely distributed and kept by the client on its own channels. The Agency retains the right to reference the work as a portfolio item (portfolio, social media), unless the client requests otherwise. Third-party elements (licensed music, fonts, contributors) remain subject to their respective licences.

8. Duration, flexibility and termination

Monthly plans are commitment-free : they may be paused or cancelled by the client subject to reasonable notice, under the conditions set out in the quote, and without penalty. Services already started or completed remain payable.

9. Liability

The Agency is bound by an obligation of means (best-efforts obligation). It does everything possible to maximise the visibility and quality of the content, but cannot guarantee a volume of views, followers or sales, as these results depend on many external factors (algorithms, market, client involvement). The Agency cannot be held liable for indirect damages.

10. Governing law and disputes

These terms are governed by French law. In the event of a dispute, the parties will endeavour to reach an amicable solution before any legal action. In accordance with Articles L.612-1 et seq. of the French Consumer Code, a consumer client may use a consumer mediator free of charge. Failing an amicable resolution, the French courts shall have jurisdiction.

11. Contact

For any question regarding these terms : contact@achmedia.fr — or via our Contact page.